The Mandate Desk: Put It on the Desk of the People Who Can Create a Mandate
Mandates are written by state officials, and attorneys general are the consumer-protection door. The Mandate Desk gives you your state's official complaint route plus copy-and-send emails — one to file on a facility, one to demand the mandate itself.
Somebody has to write the mandate. It will not be a gym chain, and it will not be a health inspector who today has no authority to act. It will be a state official — a governor, a legislator, an attorney general — who decides that a room the public pays to breathe in should be inspectable. The Mandate Desk exists to put the problem on those desks, in writing, state by state, until the pile is too big to step around.
Attorneys general are the consumer-protection door of state government: their offices take complaints about businesses, log them, count them, and act on patterns. One complaint is a file. Fifty complaints about gym sanitation is a pattern. A pattern is a press release, a bill, a mandate. Every filing is a data point they cannot unsee — including the filings that prove no agency underneath them had the power to do anything at all.
How this desk works
- Pick your state below. Each state page names the current attorney general and links the official consumer complaint route. Where complaints route somewhere else — five states send you to a consumer-affairs agency instead of the AG — the page says so plainly and points at the right body.
- File on the facility through the official route. That creates the record inside their system.
- Or copy-send the email. Every state page carries two pre-written messages you copy into your own email (we never send for visitors — a complaint has to come from the person who lived it): one that files on your gym or facility with your facts in the brackets, and one that asks the attorney general for the mandate itself.
- Sign the petition. The state petitions are the mandate ask in signature form — the other half of the same pressure.
- File it with us too. Whatever you send an agency, report it here as well. Agencies count their own paperwork. The Silence Index counts whether they ever answer — and starts publishing an entity’s answer rate once five verified reports name it.
Paper them properly: which filing for which setting
Different rooms answer to different desks. This is general guidance, not legal advice — the standing detail lives on our legal pages.
- A gym, sauna, or steam room → your state attorney general’s consumer protection office (your state page below), plus the state health-studio regulator where one exists (in Florida, that is FDACS, which registers health studios), plus a report here so it is counted even if both offices sit on it.
- A rental home or apartment → the attorney general plus your local code enforcement / housing inspection office — housing codes are the one place mold duties already exist in much of the country. Put the landlord in writing first, and keep the letter.
- A workplace → OSHA or your state OSHA plan, and your employer’s own safety channel in writing. Employers have a general duty to provide a workplace free of recognized hazards; a written report starts that clock.
- A school → the district administration and school board, in writing, plus your state department of education. School buildings are public records territory: inspection and work-order records can be requested.
- Anywhere at all → file the report at /report/ anyway. A complaint that lands nowhere else still lands here, gets counted, and becomes part of the record the Mandate Desk waves at officials.
General guidance, not legal advice. Which agency can act on a given building depends on your state and the setting, and offices will happily tell you a complaint belongs somewhere else — that runaround is itself documented on this site. When in doubt, file in two places and keep both receipts.
Language note: this section is published in English at launch. Translations follow this site’s phased rollout — Spanish and German first.